- Introduction: These terms and conditions govern your use of the cab booking or luggage send service provided by Jatru. By using our service, you agree to abide by these terms and conditions.
- Service Description: Our service allows users to book cabs or send luggage through cab-sharing arrangements. Users can book a cab for personal transportation or for sending luggage to a desired destination.
- Booking and Payment: Users can book a cab or luggage send service through our mobile application or website. Payment for the service can be made through various methods supported by our platform, including credit/debit cards, digital wallets, or cash.
- Fares and Charges: Fares for cab bookings or luggage send services are determined based on various factors including distance, time, demand, and additional services requested. Users will be informed of the fare prior to confirming the booking. Additional charges may apply for luggage send services based on the weight and size of the luggage.
- Cancellation and Refunds: Users can cancel their bookings subject to our cancellation policy. Refunds, if applicable, will be processed according to our refund policy.
- Responsibility of Users: Users are responsible for providing accurate information while booking a cab or sending luggage. They should ensure that they are ready at the designated pickup location at the scheduled time. Users are also responsible for the safety and security of their luggage.
- Driver Conduct: Our drivers are expected to adhere to professional conduct standards at all times. Any misconduct or inappropriate behavior by drivers should be reported to us immediately.
- Limitation of Liability: While we strive to provide a reliable and efficient service, we shall not be liable for any loss, damage, or inconvenience caused due to factors beyond our control, including but not limited to traffic conditions, accidents, or natural disasters.
- Privacy Policy: We respect the privacy of our users and handle their personal information in accordance with our privacy policy.
- Intellectual Property: All content and intellectual property rights related to our service, including but not limited to the mobile application, website, and branding, are owned by us.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], and any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
- Modification of Terms: We reserve the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of our service constitutes acceptance of the modified terms.
By using our cab booking or luggage send service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.